Automotive glossary

Clear language for service decisions

Understand common terms used across VEHOO service guides, quotations and future provider workflows.

An observation that may need monitoring or future work but does not necessarily prevent a pass.

A controlled process that aligns a sensor, camera, control or measurement system after certain work.

Stored information showing that a control system detected a condition; it supports diagnosis but does not identify a failed part by itself.

A stated price for a defined scope, subject only to clearly disclosed conditions.

A starting price that may change according to vehicle, parts, access or scope.

How a service is delivered, such as workshop, mobile, collection and return or recovery.

Vehicle systems requiring specialist safety procedures, training and controlled isolation.

A maintenance visit with a narrower scope than a broader or manufacturer-schedule service.

Electrical consumption that continues while the vehicle is parked and can discharge the battery.

A service state where more information or inspection is needed before a firm price can be confirmed.

Safe vehicle movement using suitable transport equipment when driving is not practical or safe.

Records showing maintenance dates, mileage, work, parts, fluids and provider details.

Additional proposed work or cost discovered after agreed inspection, requiring authorisation.

An operational status used when a vehicle should not return to normal use until an issue is resolved.