Service and location profiles
Maintain accurate services, coverage, opening information, accessibility and fulfilment methods from one source. Public pages will receive authorised profile data rather than duplicate it.
Customer enquiries
Receive structured requirements with vehicle and service context. Enquiries can be assigned, updated and converted into quotations or tasks without losing the original request.
Quotations and approvals
Separate estimates, fixed quotations, customer approval and supplementary work. Customers should understand whether a figure is fixed, a starting point or subject to inspection.
Bookings and resources
Coordinate staff, workshop bays, mobile capacity, collection windows and service duration. Instant-booking language will appear only where live capacity is genuinely bookable.
Job progress and records
Keep updates, evidence, parts, customer communication and invoices attached to the correct vehicle and job, with permissions and auditability.
Reporting and integration
Measure activity and connect the authoritative provider record to the public website without embedding business rules in visual templates.