VEHOOExplore services
Policy

Cancellations and Refunds

Interim information about future booking cancellations, payment states and refund handling.

Effective: 29 July 2026 · Public information release

No transactions in this release

VEHOO does not currently accept bookings or payments, so there are no cancellation or refund transactions to process through this website.

Future booking rules

When bookings launch, customers will see relevant cancellation conditions before confirmation. Terms may differ according to service type, reserved time, special-order parts, collection, mobile attendance or work already started.

Provider and platform roles

Connected terms will explain whether payment is taken by VEHOO, a provider or a payment service, and who is responsible for each refund decision.

Quote requests

A request for information or quotation is not automatically a confirmed booking. The workflow will make status clear and record acceptance before work is authorised.

Supplementary work

Additional work discovered after inspection should require approval under the agreed process. An open enquiry must not be treated as unlimited authority.

Legal review

Final cancellation and refund information will be reviewed against the actual marketplace, payment and provider arrangements before launch.